2021 continental tkc80 instructions recall prorate

Continental TKC80 Tire Recall⁚ What You Need to Know

Continental Tire America is recalling their popular TKC80 dual sport tire, along with a long list of other tires from their ContiGo!, K62 and LB lines․ The recall affects tires manufactured from January 06, 2019 ⎻ April 30, 2022 and may have cracks longer than 3/16 inch developing in the tread grooves․ Continental will reimburse customers for the replacement of recalled tires, with prorated reimbursement based on the percentage of useable tread remaining on the tire․ For reimbursement requests submitted later than 180 days, CTA will pay you a prorated portion based on the percentage of useable tread remaining on the tire you

Background

Continental Tire America, a leading manufacturer of motorcycle tires, initiated a recall of its popular TKC80 dual sport tire in May 2022․ The recall was prompted by reports of potential safety issues related to the tire’s construction, specifically the development of cracks in the tread grooves․ These cracks, exceeding 3/16 inch in length, could compromise the tire’s structural integrity and lead to unexpected tire failure, posing a significant risk to riders․ The recall extended to a wide range of tire sizes and models, including the 120/70-19 TKC80, affecting both front and rear tires․

The recall encompassed tires manufactured between January 6, 2019, and April 30, 2022, encompassing a significant number of tires distributed across the United States․ Continental’s proactive decision to issue the recall stemmed from their commitment to ensuring the safety of their customers and upholding their reputation for quality and reliability․ The company acknowledged the potential safety hazards associated with the affected tires and took swift action to address the issue․

Affected Tires

The Continental TKC80 tire recall encompasses a wide range of sizes and models, primarily focusing on the popular 120/70-19 TKC80, a common size for adventure motorcycles․ The recall targets tires manufactured between January 6, 2019, and April 30, 2022, a period that includes a significant volume of TKC80 tires distributed across the United States․

To determine if your tire is affected, you can look for the DOT code imprinted on the tire’s sidewall․ The DOT code provides information about the tire’s manufacturing date․ Tires with a DOT code starting with 0119 to 1722, corresponding to January 2019 to April 2022, are included in the recall․ However, it is essential to note that not all tires manufactured within this period are necessarily affected․ Continental recommends checking the tire’s condition for cracks exceeding 3/16 inch in length․

The recall also affects other tire lines, including the ContiGo!, K62, and LB scooter tires․ While the TKC80 remains the most prominent tire involved in the recall, it’s crucial to confirm if your specific tire model and size are affected․

Recall Details

Continental Tire America initiated the recall due to the potential for cracks to develop in the tread grooves of affected tires․ These cracks, if left unchecked, could compromise the tire’s structural integrity, leading to a sudden loss of tire pressure and a possible tire failure, posing a serious safety hazard to riders․

The recall aims to address this safety concern by replacing affected tires with new, compliant ones․ Continental is committed to ensuring the safety of its customers and has implemented a comprehensive recall process to facilitate the replacement of affected tires․

To ensure a smooth and efficient recall process, Continental has established a dedicated customer service line and online resources․ Customers can contact Continental’s customer service team for assistance in determining if their tires are affected by the recall and to receive guidance on the tire replacement process․

Continental encourages affected customers to promptly contact them to arrange for a tire replacement․ They are dedicated to providing swift and effective support to ensure the safety and satisfaction of their customers․

Timeline

The Continental TKC80 tire recall began in May 2022 and is ongoing․ The recall was initiated after Continental identified a potential safety issue related to the development of cracks in the tread grooves of certain TKC80 tires․ These cracks, if left unaddressed, could lead to tire failure and pose a significant risk to riders․

The initial announcement of the recall was made in May 2022, and Continental has been actively working to replace affected tires․ The recall process involves contacting affected customers, providing them with information about the recall, and facilitating the replacement of their tires․

Continental has implemented a comprehensive recall strategy to ensure a timely and efficient replacement process․ They have established a dedicated customer service line and online resources to provide customers with information about the recall and to assist them with the tire replacement process․

The recall is expected to continue until all affected tires have been replaced․ Continental is committed to ensuring the safety of its customers and will continue to work diligently to complete the recall process․

Symptoms of a Defective Tire

Identifying a defective Continental TKC80 tire is crucial for ensuring rider safety․ While the recall specifically addresses cracks longer than 3/16 inch in the tread grooves, recognizing other potential signs of tire damage is essential․

One key indicator of a defective tire is the presence of visible cracks in the tread grooves․ These cracks may appear as fine lines or more pronounced fissures, and they can be located anywhere along the tread pattern․

Another symptom is the development of bulges or deformities on the tire’s sidewall․ These bulges can indicate a weakened structure in the tire, which could lead to sudden tire failure․

Additionally, riders should be aware of any unusual noises or vibrations coming from the tire․ If you hear a thumping or grinding sound, or feel a persistent vibration while riding, it may be a sign of tire damage․

If you notice any of these symptoms, it is imperative to stop riding immediately and have the tire inspected by a qualified professional․ Early detection of tire defects can prevent serious accidents and ensure a safe riding experience․

How to Check if Your Tire is Recalled

Determining if your Continental TKC80 tire is subject to the recall requires a few simple steps․ First, locate the DOT code on your tire’s sidewall․ This code is typically a series of letters and numbers, including a four-digit date code representing the week and year of manufacture․

Once you’ve identified the DOT code, you can check if your tire falls within the recall range․ The recall affects tires manufactured from January 06, 2019, to April 30, 2022, meaning the date code will fall between 0119 and 1722․

If your tire’s DOT code falls within this range, it’s highly recommended to contact Continental Tire America to confirm the recall status․ They can provide you with the most up-to-date information and guidance on the next steps․

You can reach Continental Tire America by phone at 888-799-2168 or through their website․ They can also provide you with further details on the recall process, including how to obtain a replacement tire and information on the reimbursement process․

Checking your tire’s DOT code and contacting Continental Tire is a simple yet crucial step in ensuring your tire’s safety and compliance with the recall․ Don’t hesitate to reach out to them if you have any questions or concerns regarding the recall․

Reimbursement Process

Continental Tire America (CTA) offers reimbursement for recalled TKC80 tires, aiming to ease the burden of replacement․ The reimbursement process involves a few steps to ensure proper documentation and verification․ Firstly, you’ll need to gather essential information about your recalled tire, including the DOT code, size, and date of purchase; This information will help CTA identify the tire and verify its eligibility for reimbursement․

Next, you’ll need to submit a claim form to CTA․ This form can be accessed on their website or obtained by contacting their customer service department․ The claim form will require you to provide detailed information about the tire, including its current condition, tread depth, and any relevant documentation, such as receipts or purchase records․

Once your claim form is submitted, CTA will review it and process your reimbursement request․ They will likely require you to provide proof of purchase, such as a receipt or invoice, and may request photographic evidence of the tire’s condition․

After verification, CTA will issue a reimbursement check or credit to your account․ The amount of reimbursement will depend on the tire’s tread depth and the time elapsed since the recall announcement; CTA may offer a full reimbursement for tires with significant tread remaining, while tires with less tread depth may receive a prorated reimbursement․

The reimbursement process aims to streamline the replacement process, offering financial assistance to those who need it․ By providing the necessary documentation and following the outlined steps, you can ensure a smooth and efficient reimbursement experience․

Prorated Reimbursement

For those who have already used a portion of their recalled TKC80 tires, Continental Tire America (CTA) offers a prorated reimbursement, ensuring fair compensation based on the remaining tread depth․ This system considers the tire’s wear and tear, ensuring you receive a reasonable amount for the unused portion․

To calculate the prorated reimbursement, CTA utilizes a specific formula that takes into account the tire’s original tread depth and the remaining tread depth at the time of the claim․ The formula is designed to accurately assess the tire’s remaining value, ensuring a fair and transparent process․

The amount of prorated reimbursement will vary depending on the tire’s wear․ For tires with significant tread remaining, the reimbursement amount will be closer to the full price of a new tire․ However, for tires with minimal tread remaining, the reimbursement amount will be significantly lower, reflecting the tire’s reduced value․

To determine the prorated reimbursement for your specific tire, you’ll need to provide CTA with accurate measurements of the remaining tread depth․ You can either measure the tread depth yourself using a tread depth gauge or have a tire professional measure it for you․ Accurate measurements are crucial for ensuring an accurate reimbursement calculation․

CTA’s prorated reimbursement policy aims to provide fair compensation for recalled tires, even if they have been used partially․ By following the outlined process and providing accurate information, you can ensure a fair and equitable outcome․

Contacting Continental Tire

If you believe your TKC80 tire might be affected by the recall, or if you have questions about the recall process or reimbursement, Continental Tire provides multiple avenues for you to get in touch․ The most direct method is to contact them via phone at 888-799-2168․ This phone line is dedicated to handling recall-related inquiries and provides immediate access to a knowledgeable representative․

Alternatively, you can reach out to Continental Tire through their website․ While the exact process might vary depending on the specific website, you’ll likely find a dedicated section for recall information or a contact form specifically for recall-related inquiries․ This online method allows you to submit your questions and details at your convenience, enabling a more detailed and comprehensive communication․

Another option is to contact your local Continental Tire dealer․ They are often well-versed in the recall process and can assist you with any questions or concerns you may have․ They can also help you schedule an appointment to have your tire inspected and potentially replaced if necessary․

Regardless of the method you choose, Continental Tire encourages you to reach out if you have any questions or concerns about the TKC80 tire recall․ Their team is dedicated to ensuring a smooth and informative process for all affected customers․

Safety Recommendations

While Continental Tire is actively addressing the TKC80 recall, it’s crucial to prioritize safety during this period․ Here are some key safety recommendations to follow⁚

Inspect Your Tires⁚ Regularly inspect your TKC80 tires for any signs of cracking, especially in the tread grooves․ Look for cracks exceeding 3/16 inch in length․ Cracked tires are a significant safety hazard and should be replaced immediately․

Maintain Proper Tire Pressure⁚ Ensure your tires are inflated to the correct pressure as specified in your motorcycle’s owner’s manual․ Underinflation or overinflation can lead to premature wear and tear and increase the risk of tire failure․

Avoid Overloading⁚ Never exceed the maximum load capacity of your tires․ Overloading can put excessive stress on the tires, leading to premature wear and potential failure․

Ride Responsibly⁚ Always ride defensively and be aware of your surroundings․ Avoid sudden braking or accelerating, which can put additional stress on your tires․

Seek Professional Assistance⁚ If you suspect a tire problem, consult with a qualified motorcycle technician for a thorough inspection․ They can assess the condition of your tires and advise on the best course of action․

By following these safety recommendations, you can minimize the risks associated with the TKC80 tire recall and ensure a safe and enjoyable riding experience․

Alternatives to the TKC80

While the TKC80 has been a popular choice for adventure riders, the recall has prompted many to seek alternative tires․ Fortunately, several excellent options are available that offer similar performance and durability․ Here are some highly regarded alternatives⁚

Metzeler Karoo 3⁚ Known for its balanced on- and off-road capabilities, the Karoo 3 provides excellent grip and handling on both tarmac and dirt․ It offers a good balance of durability and wear resistance․

Michelin Anakee Wild⁚ Designed for adventure touring, the Anakee Wild excels in mixed conditions․ Its aggressive tread pattern provides excellent traction on loose surfaces, while its smooth center section delivers comfortable road riding․

Pirelli Scorpion Rally STR⁚ This versatile tire is a popular choice for adventure riders who prioritize both on- and off-road performance․ It offers a good combination of grip, handling, and durability in various conditions․

Dunlop Trailmax Mission⁚ The Trailmax Mission is another excellent option for adventure touring․ It offers a good balance of on- and off-road performance, with a focus on durability and wear resistance․

When choosing an alternative to the TKC80, consider your riding style and the types of terrain you typically encounter․ Each tire has its strengths and weaknesses, so it’s essential to research and find the best option for your specific needs․

The Continental TKC80 tire recall is a significant event for adventure motorcycle riders․ While the recall affects a large number of tires, Continental has taken steps to address the issue and provide reimbursement for affected customers․ It’s important to remain aware of the recall and take steps to ensure your tires are not affected․

If you have a TKC80 tire on your motorcycle, check the DOT code to see if it’s included in the recall․ If it is, contact Continental Tire America for instructions on how to obtain a replacement tire․ While you’re at it, consider exploring the various alternatives available, such as the Metzeler Karoo 3, Michelin Anakee Wild, Pirelli Scorpion Rally STR, or Dunlop Trailmax Mission․ These tires offer similar performance and durability, allowing you to continue your adventures with peace of mind․

The Continental TKC80 recall serves as a reminder of the importance of tire maintenance and safety․ Regularly inspect your tires for any signs of wear or damage, and replace them when necessary․ By staying vigilant and taking the necessary precautions, you can ensure a safe and enjoyable riding experience․

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